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Shipping

Treating our customers with respect means, not just offering great prices on quality products, but also making your experience a breeze.

Therefore, we don't hide the shipping costs and wait until you have to type all your information at check out and then insult your intelligence.

If after reading this page, you are not 110% sure of your shipping cost please try:

LIVE CHAT: (Click on "LIVE HELP" icon on the righthand side of this page) 
PHONE: (toll free) - (877) 7WE JUMP
EMAIL: help@jumpingballs.com

Contiguous United States  (USA) 

Standard Shipping:

  • Our flat rate shipping fee to the contiguous United States (i.e. excluding Hawaii and Alaska) is $4.95.
  • Orders ship within 1-3 business days and shipping time takes about 5-10 business days.
  • Rody Horse also ships for $4.95. The competition charges $9.95-12.95 for shipping.
  • Standard Shipping orders ship via Fedex Smart Post. Customers may not specify the carrier.

Fast Shipping: $9.95

  • Will ship with UPS (West Coast) or USPS Priority Mail (East Coast).
  • Guarantees that your order will ship FAST and arrive ASAP.
  • Specially useful during busy times, if you are in a hurry (and we can't blame you) to get jumping.
  • We will refund your shipping if we are late, or free return by refusing the package.
  • We ship from California.

Rody Horse Shipping: $3.95 or $9.95

  • Add Jumping Balls to your order and shipping will always be a flat $3.95.
  • Need for speed? Pay $9.95 and get it faster (3-5 business days). Same gurantee as above.
  • We carry all colors.
  • We are the only store that includes a free pump with each Rody Horse you purchase.

Party Pack Fast Shipping

  • Planning an awesome Jumping Party or school event? Ordering a Party Pack?
  • For a flat rate of $29.95 for USPS Prioirty, 2-4 business days (not guarnteed, but they have Saturday delivery.
  • Guranteed by December 31th if you order by Noon December 26th, 2012

Overnight Shipping

  • We can ship overnight. But you must chat with us first! This is so we can process your order as quickly as humanly possible.
  • Overnight shipping is very expensive. Starting at $80.00. Chat with us to confirm availability and exact pricing.

We ship from sunny California. If you must receive the order by a specific date, please let us know in the notes section at checkout.

What if regular shipping won't get it there on time? Should we cancel your order, send it anyway, or use whatever shipping method is necessary and bill you for it?

Alaska and Hawaii Flat Rate:

  • We love shipping to Alaska and Hawaii.
  • Shipping to Alaska or Hawaii is always: $11.99

APO/FPO Shipping:

  • APO/FPO (Army Post Office/Fleet Post Office) addresses are for U.S. military personnel stationed overseas.
  • We usually deliver such items to the US military post office within 5-10 business days.
  • Shipping to APO/FPO address does cost us more, but our way to support military families is by charging the regular rate, $3.95.


International Shipping

DISCLAIMER: We are not responsible for duties, fees or lost international packages.

Canada and Mexico

Order Total Shipping: USPS
$0.00 - $40.00 $30.00
$41.00 - $150.00 $60.00
$151.00 - $300.00 $99.00
$300.00 - and up Please ask

 

United Kingdom and Europe

Click on the UK flag above to be taken to our UK store. We ship from Kent, UK. Some items are different from our USA website.

Australia

Order Total Shipping: USPS
$0.00 - $90.00 $50.00
$90.00 - $150.00 $85.00
$151.00 - $300.00 $199.00
$300.00 - and up Please ask